Privacy Policy

Last Updated & Effective Date: January 1, 2026

Welcome to Digital Twin Verse for Students ("we", "our", "us", or "Company"), a product of Eco-Novators. We respect your privacy and are deeply committed to protecting it through our strict compliance with this comprehensive Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit the Digital Twin Verse website, use our mobile or desktop applications, or interact with our AI-powered career simulation tools (collectively, our "Services"), and our overarching practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Policy carefully and in its entirety to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your sole choice is not to use our Services. By accessing or using this Website or our Services, you expressly agree to this Privacy Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, comprehensively categorised as follows:

A. Personal Information You Provide to Us

• Identifiers and Registration Information: We collect your full name, email address, postal address, telephone number, and account credentials (such as usernames and passwords) when you register for an account or subscribe to our Service.
• Academic and Career Data: Because our core service involves AI career simulation, we collect detailed information regarding your academic history, grades, standardized test scores, extracurricular activities, career aspirations, skills, behavioral assessments, and psychological traits provided via our questionnaires.
• Financial and Transactional Information: If you purchase a premium subscription, we (or our third-party payment processors) collect your credit card details, billing address, and transaction history.
• User Contributions: Information that you provide by filling in forms, submitting queries to the AI Career Advisor, leaving reviews, participating in forums, or otherwise transmitting material to be published or displayed on the platform.
• Communications: Records and copies of your correspondence (including email addresses and voice recordings) if you contact our support team.

B. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Services, we may use automatic data collection technologies (such as browser cookies, flash cookies, web beacons, and advanced telemetry) to collect certain information about your equipment, browsing actions, and patterns, including:

• Usage Details: Details of your visits to our Website, including traffic data, location data, logs, time spent on specific pages, clickstream data, heatmaps of your interactions, and other communication data and the resources that you access and use on the Website.
• Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, browser type, hardware model, screen resolution, and unique device identifiers (UDIDs).
• Location Data: Geolocation data inferred from your IP address or derived from your device's GPS (if you have granted such permissions) to provide region-specific educational and career pathways.

2. How We Use Your Information

We use the vast array of information that we collect about you or that you provide to us, including any personal information, for the following business and commercial purposes:

• To Provide and Optimize Services: To present our Website and its contents to you, to generate your highly personalized Digital Twin, and to run predictive AI career simulations accurately.
• To Maintain Account Security: To manage your account, authenticate your identity, prevent fraud, and secure our network against malicious activities.
• To Process Transactions: To fulfill any orders, process payments, and provide you with notices about your account or subscription, including expiration and renewal notices.
• To Improve Artificial Intelligence Models: To train, refine, and optimize our proprietary machine learning models and AI algorithms. Your anonymized and aggregated career data contributes to the collective intelligence of the Digital Twin Verse, improving predictions for all users.
• To Communicate with You: To notify you about changes to our Services, send you marketing communications, newsletters, promotional offers, and career opportunities that may align with your profile (you may opt-out of these at any time).
• To Comply with Legal Obligations: To fulfill our legal and regulatory obligations, respond to lawful subpoenas, court orders, or governmental requests, and enforce our Terms of Use and other agreements.

3. Disclosure of Your Information

We do not sell your personal data to third-party data brokers. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our Subsidiaries and Affiliates: For internal business purposes and to provide you with integrated services.
• To Contractors, Service Providers, and Other Third Parties: We use third parties to support our business (e.g., cloud hosting via AWS/Render, payment processing via Stripe/Razorpay, email delivery via Brevo, analytics via Google Analytics). These entities are bound by strict contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eco-Novators' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• With Educational Institutions and Partners: If you expressly opt-in, we may share your career profile with universities, scholarship boards, and corporate recruiters looking for candidates that match your unique Digital Twin.
• For Legal and Safety Reasons: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eco-Novators, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

4. Data Retention and Security Protocols

Data Retention

We retain your personal information for only as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service.

Security Measures

We have implemented extensive, enterprise-grade, state-of-the-art security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind robust firewalls. Any payment transactions and sensitive data exchanges will be encrypted using SSL/TLS (Secure Socket Layer/Transport Layer Security) technology. Furthermore, we employ advanced intrusion detection systems, end-to-end encryption for AI chat logs, and regular third-party security audits to ensure maximum protection.

Despite these measures, the transmission of information via the internet is not completely secure. Although we do our absolute best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

5. Your Choices and Data Privacy Rights

We strive to provide you with choices regarding the personal information you provide to us. Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California, DPDP Act in India), you may have the following comprehensive rights:

• The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service if the request is manifestly unfounded or excessive.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain legally specified conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please submit a verifiable consumer request to us at our contact email. We must verify your identity before processing your request.

6. Third-Party Links and Integrated Services

Our Website may contain links to other websites, applications, and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties' privacy policies, which you should review to better understand those third parties' privacy practices. We are not responsible for the privacy practices, data collection mechanisms, or the content of such external sites.

7. Children Under the Age of 13

Our Services are designed for students preparing for their careers, generally those in middle school, high school, and university. Our Website is not strictly intended for children under 13 years of age without parental consent. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact our Data Protection Officer.

8. International Data Transfers

Digital Twin Verse is operated globally. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your absolute agreement to that transfer.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a prominent notice on the Website's home page. The date the privacy policy was last revised is identified at the top of the page. You are absolutely responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

10. Contact Information and Data Protection Officer

To ask questions, provide feedback, or register a complaint regarding this privacy policy and our privacy practices, please contact our globally designated Data Protection Officer and legal compliance team at:

Email: econovators02@gmail.com
Phone: +91 75201 19837
Address: Eco-Novators Legal Department, Digital Twin Verse HQ, India.

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